The booking goes to whoever answered first.
The system keeps enquiries, dates and agreements in one place. The customer puts the event together in their own portal — from date and menu to the seating plan.
Venue names, guests, dates and sums in the examples are invented.
Where the booking is lost
The hall is free, the price fits, the venue is liked — and the party happens somewhere else. Almost always for one of three reasons.
The enquiry waits until Monday
Enquiries come in the evening and at the weekend, by phone and over WhatsApp — exactly when there is a banquet running in your hall. The customer writes to three venues in a row and pays the deposit to the one that answered first. By Monday there is nobody left to answer.
Clashing bookings and double dates
The date is held in three places at once: in the paper book, in the managers' chat and in someone's head. The double booking surfaces a week before the event — and one of the two customers has to be called and turned away.
Agreements are recorded nowhere
The menu was changed by voice, the surcharge for the late finish discussed in a chat, the decoration agreed with a different colleague. On the day nobody can show what was actually agreed — and the argument always ends with the venue giving way.
Both bookings count as confirmed. It will come out a week before the event.
One date, one booking. The second enquiry is not turned down — it is offered the next free Saturday.
The customer puts the event together themselves
Date, menu, seating and decoration come together in one window. Both sides see every change and it stays in the history — there is nothing to argue about, and nobody recounts agreements from memory.
Every enquiry and every date in one list
Phone, WhatsApp, the website form and email arrive in one stream. You can see who answered, what was promised and which date is held as an option.
The event is built step by step
The customer follows a link and chooses the date, menu, decoration and seating themselves. The venue sees the choice at the same moment and does not recalculate the quote by hand.
Guests at tables, without a paper plan
A plan of the hall with twelve tables instead of a printout: who sits where and how many seats are still open.
The customer moves the guests themselves; the venue receives the final plan and the head count for the kitchen. Six seats are still open — both sides can see them.
The quote with its change history
Every menu change, surcharge and postponement enters the quote as a version — with a date and an author.
Every “but we agreed” has a date, an author and an amount. The argument ends with a reference to a version, not with a manager's memory.
The amounts are the venue's quote to its own customer — not ZEMCHENKO's prices.
Venue names, guests, dates and sums in the examples are invented.
A hundred future customers sit at every event
A hundred and twenty guests at a wedding are a hundred and twenty people with their own anniversaries, christenings and company parties ahead of them. Today they go home nameless: the venue only knows the customer.
The system collects the guests' contacts with their consent and brings them back with an occasion and a date. A regular customer stops being an accident.
The figures in the graphic are demo values from the example event with 120 guests.
How a guest gets into the database
voluntarily, for something worth havingA table tent on the table, the same code in the menu and on the screen in the hall. It leads to the page of that event, not to the general website: the guest sees pictures of their own evening, not an advert.
One screen: name, email and — if they wish — the date of their own occasion. A DSGVO consent tick, unsubscribe in one click. In return comes what was promised: pictures from the evening, the hall's menu and the free dates.
Two months before their date the guest appears in the working list with the occasion and the free Saturdays. The message goes out on your button, not as an automatic blind mailshot.
The code is printed for the single event. Guests of different evenings do not mix in the database.
From the first contact to the next event
The system closes the whole circle rather than one point in it: it finds new customers, answers the enquiry, holds the date, keeps the guest database and brings the guests back with an occasion.
Finds new customers
A search for companies and organisers to your brief: region, type of event, size of hall. What comes out is a list with contact persons.
First contact
The assistant answers an incoming enquiry at once and to the point: whether the date is free, what the hall includes, when it can be viewed. While the customer is still choosing.
Loses no enquiry
Evening, Saturday, a banquet in the hall — the enquiry is recorded all the same and the date set as an option, instead of being forgotten until Monday.
Keeps the database
The customer, their event, the menu, the seating and every agreement in one place. Plus the guests of the event with their consent to be contacted.
Brings the customer back
An anniversary, a jubilee, a company party, a christening: the system puts the occasion and the date into the working list by itself — the message goes out on your button.
Plus: a website for the venue with online enquiries, contracts and invoices from the event file, a report on hall occupancy by month.
And not only venues
the same core, a different profileFull-service organisation, all in one pipeline
Venue, contractors, catering, music and the coordination on the day run as one chain. You can see what is confirmed, what is paid and who owns the step.
DJs and hosts — your own dates and service packages
A personal website with booking of free dates and service packages. The customer picks the date and the package themselves; you receive the enquiry with the details.
Your own server system, not a subscription service
Your server, your data. Installed on your own machine or on a dedicated server in the EU. The date calendar, the guest contacts and the agreements with your customers do not travel into somebody else's cloud.
Let us look at your flow of enquiries
Write how many events you run in a month and what you hold the dates with today. I will show you how your enquiries and agreements sit in the system — on your data, without generalities.
- An answer within the working day
- A conversation in German or Russian
- A demonstration on your calendar, not on a showcase